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"no route to destination node" error message

What causes this error message and how can it be fixed?

Symptoms

During data capture with a RIEGL VZ series scanner, an error is displayed on screen stating:

Unable to set scan pattern.
no route to destination node

Unable to capture image.
no route to destination node

Unable to start data acquisition.
no route to destination node

Scan failed: LASER_SUPPLY_IS_OFF

These errors are caused by an internal process in the scanner freezing. A reboot of the scanner will resolve the problem.

Should the problem persist, follow the steps in this article to download error logs for further analysis.